Returns & Exchanges
At Grubs Boots USA, we stand by the quality of our footwear and offer a 30-day return window for all unworn items in their original packaging. We want to ensure you find the perfect fit for your outdoor adventures with a seamless and hassle-free return process.
Initiate Your Return
Visit our online return portal with your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside the box.
Package and Ship
Securely pack your boots in their original Grubs branded box and drop the package off at any authorized carrier location.
Receive Your Refund
After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing